Shipping policy
Shipping Rates
We charge a flat rate $8.95* shipping fee for orders $74.99 and below, before tax. For orders $75 and above, we provide Free Shipping*. Exceptions may apply to oversize or overweight items.
*Please note: While our current Shipping Policy offers an extremely competitive shipping rate for thousands of our fun and unique products, some overweight or oversize items are exceptions and require us to add an additional fee. Additional shipping fees may apply to over-sized or overweight items (such as BBQ grills, extra-heavy items, etc.) This shipping fee will be calculated at checkout. Additional handling fees may apply and are confirmed/processed with customers individually before shipment.
Local In-Store Pickup Instructions (San Antonio Only)
Don’t get in your car just yet! Follow instructions below to make it easy, peasy…
- Once your order is placed, you will receive an order confirmation email.
- Wait for a second notification email that shows your order is ready for pickup. This is typically sent within 24 hours.
- Visit Sunset & Co. at 6438 N. New Braunfels Ave, San Antonio, TX 78209.
- When you arrive, let a team member know your name and order number.
- Done!
Items not picked up after 5 days will receive email notice of order still waiting. After 2 more days, another notice will be sent giving customer 3 more days to pick-up order. After 3 more days, customer will receive notice of order being refunded and restocked.
Order Confirmation and Processing
Once your order is placed, you will receive an order confirmation email. Please verify all shipping information and order details are correct at this time. Orders are processed as quickly as possible and may take up to 72 hours to ship. You will receive a shipment notification email as soon as the order has shipped that includes tracking information for reference. Standard shipping in the continental US takes 1-5 business days in transit.